Downloading in Delhi – the app of the season!!!

On the same Sunday two weeks ago, Indians in general and Dilliwallahs in particular were waiting in bated breath as the counting for the state elections was in progress to know who will be the next Chief Minister(CM).  2 weeks hence one is still waiting to know who will be Delhi’s next CM as another counting is underway and announcement of result is awaited tomorrow.  Few years back (2008 I think), IDEA cellular ran a TVC for their mobile service in which politicians were seeking opinion from people on an issue related to governance thro SMS polls. That time the idea of seeking referendum using technology streams like mobile/internet seemed like an extreme fantasy of a creative brain.   However the Aam Admi Party (AAP) the new kid on the block in India’s politics has been in the forefront of re-writing the rules of the game and what seemed like fictional has indeed become a reality. As I type these words, in a reality show type SMS poll, AAP is conducting a referendum exercise in Delhi on whether to form the Government or not.

Everyone is in unison when they say that this Delhi Election has seen a new coming of age of Indian democracy. And this has been mainly engineered by the presence of AAP in the election ring. Can you imagine of a situation few years ago where the single largest party with few seats short of majority soberly declaring that they will sit in the opposition and serve the people without making an attempt to form the Government??  To borrow from Vinod Mehta’s piece one feels that suddenly India these days has become “the Republic of Utopia – St. Thomas More’s imaginary state in which laws, government and social conditions are perfect”!!! From the days of “Aaya ram, Gaya ram” to “Hamare pass numbers hai” and the usual scenes of MLAs being holed up in some remote resort to prevent horse trading to today’s “Pehle aap, Pehle aap”, I think this is a fantastic and refreshing change.  In that sense, AAP has already won the battle if not the war.

Once the single largest party-the BJP showed no inclination to form the Government, there has been a huge clamour on AAP to stake claim for forming the Government with support from the Congress or BJP.  The conundrum which ensued on AAP was understandable. “How can we take support even if  its outside from any of the 2 parties whom we opposed tooth and nail during the campaign???” “How can we form the Government somehow by striking a deal with the Congress or BJP when we were exactly against their wheeling dealing type of politics???” So when this conflict played out, the AAP leadership took the stance of not staking claim and as per me rightly so. But they were reviled by the opposition first and then the press.

 “AAP is shirking its responsibility by not forming the Government” was one refrain. How can they, when they didn’t have the numbers or the mandate to govern on their own terms?

Politics is the art of the possible. So AAP should take the support from Congress and form the Government with a Common Minimum programme (CMP)“ was another theory. As per me this whole Common Minimum Programme is nothing but a recipe for “Common Minimum Governance”!!! We saw this during the UPA-1 regime when Congress formed the Government with “Outside” support from the Left under the premise of a CMP. What followed was nothing but a Left rule by proxy. While the CMP ensured that the agenda of the Left was followed, the growth agenda of the country got left behind 😦 😦

“How will the people know what AAP is capable of if you don’t govern? Since Congress is providing “unconditional” support, AAP should stop posturing and take their support and change Delhi as you promised” – this is another missive.  India’s political history shows “Unconditional support” means “And Conditions apply for support”!  So I’m not sure if Congress will play ball on all initiatives and changes AAP wishes to usher in Delhi. Maybe they will. May be times are changing.

So all this egging of AAP to somehow form the Government is as per me a well thought of strategy by the parties to make AAP govern and then flounder. After all how has AAP managed to capture the imagination of people in a short time? Not just by promising to root out corruption but also to govern with Aam Admi’s interest in mind on every issue. If AAP comes to power and makes mistakes, it will be good news for BJP and also Congress when they face the same public in 2014 for the Lok Sabha polls. But if AAP does really govern well, still 6 months is a short period to make any impact which will affect 2014 elections.  So the National parties with their sights firmly on 2014 Lok Sabha polls want AAP to rule and probably fail.

On the other hand, if AAP had stuck to the original stand of not forming the Government under any circumstances, may be Delhi would be subjected to President’s rule and re-poll held along with Lok Sabha polls.  That would have been a win-win situation for AAP.

  • If they win with a majority then, they get full undisputed mandate of Delhi and they can rule without anybody looking over their shoulders and give the Governance they promised.
  • If they lose and BJP gets a majority, they can sit in opposition. It allows for some time for the young first time legislators to learn and prepare for the long haul in the future. At the same time they can continue to put pressure on the Government like they are doing today and bring in paradigm changes. Somehow my take is AAP is best suited to be in opposition and bring in changes rather than govern. While everything else of AAP is inspiring hope, somehow their economic agenda is not. It smacks of more socialism, Anti-business and hence worrisome.  Hopefully they will change their thinking when they understand what matters most to Aam Admi.  It is not doles but jobs and hence empowerment.
  • The only issue is what will happen if it’s a hung assembly again with no clear majority. I feel that there is lesser chance for the same as constituencies where either AAP or BJP won with smaller margins will vote more decisively the next time over.

Somehow in the last few days, coming under pressure from media and commentators, AAP leaders decided to dilute their stand from “Not forming the Government” to “Will form if people say so”. Hence that “What an idea, Sirji” was put to use.

As I come to the close of this piece it is clear that AAP has been the “app of the season” in India. It looks very possible that this is App is “downloading” itself in Delhi and we may have Arvind Kejriwal as the new Chief Santa this X-mas and Aam Admi Party governing Delhi in the New year.  Here’s wishing AAP an error free run and more downloads in the future!!! Jingle Bells, jingle bells,…,…

aap

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Indian Elections – Truly Sensational!!!

On a day when one has been busy following the results of what has been touted as “Semifinals” i.e. the elections in few states of India, one cannot but feel happy/proud at the way the whole election process works in India. Elections in India today, whether they are the state elections or the Lok Sabha elections happen in a very smooth manner, well almost. The Election Commission (EC) which is an independent constitutional authority is responsible for conducting elections in India under the frame work of the Representation of Peoples Act, 1951. From the time the elections are called till the results are announced after counting and governments are formed, the entire process rolls out like a well-oiled machinery.  There are very few parallels in India to the EC if you talk of “Sarkari” offices discharging their duties so efficiently.  However it was not the case for quite some time since Independence.

The way elections in India are held can be categorized into 2 eras – the BS and AS era just like the “Before Christ (BC)” and Anno Domini (AD)” era.  For the uninitiated, BS is “Before Seshan” and AS is “After Seshan”.  Tirunellai Narayana Iyer Seshan, popularly known as T.N.Seshan took over as the 10th Chief Election Commissioner (CEC) in the year 1990 and elections in India since then have never been the same. He was in office till 1996 before he retired.  If today one views the office of the CEC and its incumbents with some reverence, it is certainly after 1990. In the time before 1990 which is the BS era, the office of the CEC was another sedate, sober one carrying out the job of conducting elections in the country in a very routine manner. Though the position was an independent one, till Seshan came in the CEC almost functioned as an office reporting to the Government of the day.  But the same office transformed itself since 1990 when Seshan took over and has become what we see as one of the most efficient departments of the Government of India. We hardly remember the names of the CECs before Seshan. On a day when Seshan must be watching the election results sipping hot filter Kaapi from I guess Chennai, it will be good to recall few of the landmark changes he brought into the election process:

  • Today, the moment elections are announced the political parties come under the purview of what is known as “Model Code of conduct”. As per this, among other things, the Government of the day cannot announce any luring sop or launch any program which can influence the voter once the elections are announced.  In addition to this significant point, there are other mandatory requirements as well. Mind you this Model Code of Conduct is not any law under the statute but an ingenious intervention by Seshan to make the elections free and fair.  Since then this Code of Conduct has been refined to include many other clauses as well and is today an established drill followed with discipline.
  • In the BS era, on a polling day with much less media coverage and almost no or low security – it was free for all leading to rigging, booth capturing, fraudulent voting and what have you.  It was common for voters to find their votes already cast when they go late in the day.  Today it is not as bad due to
    • the elections being conducted in a phased manner (and not in a single day as it used to be in the 80’s) so as to ensure sufficient police and security forces being made available across the state. When Seshan announced his plan of conducting elections in phases for the 1st time, it took everybody by surprise and there were many who questioned his wisdom evoking fears of keeping the ballot boxes safe,.. But he stuck to his guns and now, phased conduct of Lok Sabha elections and elections in larger states has become the norm and no EC even thinks of conducting elections in a single day. That he was in the Home Ministry earlier helped him to assess the logistical challenge for the troops movement. The model he came up for scheduling phased out elections is part of the EC’s Standard Operating Procedure.
    • The introduction of the Voter’s identity card:  One fine morning in Aug 1993, a maverick he is – Seshan announced that no more elections will be conducted in India without voter identity cards which have the photo and other details of the voters. It was an exercise of gargantuan proportion to issue a photo I-Card to all eligible voters and this call certainly put the Government in a quandary as to how the same could be implemented. Seshan thumped his foot down on this (as he always did) and got the Government to allocate funds in the budget and got this project underway. He relented only a bit in terms of time frame but ensured that the Government commits itself to this cause. I must add that for a complex country like India such a project needs a better project implementation rigour. Due to the very aggressive posturing of Seshan, the project got implemented though in a hap hazard manner (lot of mistakes in the cards, Duplication, Inadequate coverage of the entire population,…). Nevertheless the need for a Voter ID got in vogue in the country and still is.

    Indian Elections

    • Enforcement of spending limits by candidates: The existing limits for spending for candidates always appear to be some kind of a joke when you actually see the kind of money which gets spent oops “invested” in elections.  State funding of elections has been an idea which has been going the rounds but which needed legislation.  In the meantime, Seshan introduced the concept of having officers going around the length and breadth of the electorate and filming/recording activities the candidates carry out in the garb of electioneering.   With this initiative there have been very many instances where candidates have been disqualified post their victory under charges of unfair practices. Though money power is still omnipresent it is not as obvious as before.
    • Timing and scheduling of elections: It is an established fact that Mrs. Gandhi used IB (Intelligence Bureau) to gather ground intelligence about the way the political wind was blowing and dismissed elected governments under some pretext. She then got the then EC to time the elections suitably. Not so in the AS era. Now the EC decides on the timing and scheduling based on various factors some as per the constitutional provisions and others as per need to conduct free and fair elections (weather, school holidays, religious festivals, …,…)
    • Cancelling/Ordering Repoll in case of mal practices: Seshan was quick to make assessment of any reported mal practices which happened on the polling day or before and order re-poll in those constituencies. This became an effective barrier for such activities.

Now when he brought in all these changes did the Government of the day keep quiet? Well not at all. It did its bit to clip his wings by making the EC a multi member body with one Chief Election Commissioner and 2 Election Commissioners. (Earlier it had just one CEC). Fortunately this change didn’t affect the functioning of the EC and may be made it more robust.  Since Seshan, India has been fortunate to have some illustrious officers who served as CEC and continued the autonomous working style and authority of the EC. But to Seshan’s credit it must be said that we have not seen many substantive changes or game changing ideas since his departure. The EC has been by and large following the broad template Seshan had evolved for conducting free and fair polls in the country.

Seshan is reported to have famously said that men from Palghat were either great cooks or classical musicians or good bureaucrats. So as per him, that he was a good officer was because of where he hailed from. That was a very simplistic self-assessment of a man who was not known so much for his humility but certainly reputed for cleaning up Indian elections once for all.

seshan

 Postscript: If there is one area where the Chinese feel envious of India it is the fact that we choose our leaders through elections that too of the free and fair type which people like Seshan ensured over a period of time. Can China get an “Aam Admi Party“??? Truly senSeshanal isn’t it??? On that note, 3 cheers 🙂 🙂 🙂

“Ideas Mela” – What an Idea Sirji !!! Part – 2

In the last few years, in airports across the world you cannot just miss one thing. The ambience at the airports may be different, the service levels may vary, but one thing which was common was the HSBC branding at the “Aerobridges” whether it was Los Angeles, London, Delhi, Singapore, Honk Kong or Tokyo.  I’m not sure of the year when it started but if my memory serves me right, it could be 2010/11 when HSBC kicked off its global campaign positioning itself as “The World’s Glocal Bank” and the one of the main medium they chose to carry this message across was the “Aerobridge” at most of the international airports across the globe.  In line with the campaign theme of being a “Glocal” bank, while the medium and treatment were unified on a pan world basis, the creative itself was localized and changed from one country to another.

Aerobridge Exterior

Aerobridge Exterior

Aerobridge Interior

Aerobridge Interior

So much so HSBC earned the moniker – “Airport brand”!!! Though there is nothing novel about branding in airports and this would seem as just another OOH  ( Out Of Home) medium this “Glocal” execution of the campaign simultaneously as I understand in some 25 odd countries in may be around 100 airports certainly falls under the “What an Idea Sirji” category.   In my earlier blog post – “Ideas Mela – What an Idea Sirji” ( read here), I had touched upon a few campaigns which used media innovatively to carry their message across. In this post, I am talking of a few more such ideas which I came across and felt worth sharing.  These are not creative ideas perse’ but ideas where the media chosen were different and hence groundbreaking.

  • Continuing with Airports, in the post 9/11 era we live, going through the long security drill seems unavoidable. As part of this drill is the need to remove our laptops/Tablets,.. and put them in trays for screening. These trays have become a novel branding medium. I don’t know which brand hit upon this first. But now I see that many travel websites like makemytrip, expedia, goibibo,.. have likened to this idea and may be sponsoring these trays and branding them. Airports, travel and travel websites are all related and it seems to be a great idea for these brands though I see a trend of all travel companies jumping into the tray b(r)andwagon and hence may not be so distinctive anymore.
makemytrip trays

makemytrip trays

 makemytrip

  • There was a time in India when immigration counters at airports use to be chaotic to say the least.  Particularly when you are returning home after a long trip you rue the thought of spending an hour again in the maddening immigration line upon arrival.  Some people believe it is unruly even now. But I for sure feel that there is a marked improvement on this front in the last 5-6 years. Wait a minute, why I am talking of this here??? Well part of the solution to the problem apart of training of the immigration staff,…,… has been the introduction of a single line at the end of which people are directed to many counters.  As you stand in the line and wonder invariably of the Incredibility of India, you cannot just miss the branding on the rods which are used to form the line. (Sorry no picture due to security reasons!!)  Thomas Cook was a pioneer in this and used this medium quite well which I feel is inventive. Again, immigration lines, airport, travel, Convenience, Thomas Cook all conjure up an association in the minds and I thought it was a great idea for a Travel company.
  • Airports are not the only place where you stumble upon great ideas. You could in Multiplexes too and that too in obscure places like “loos” like I did.  “Dixcy Scott” a men’s innerwear brand found some strategic spots inside the Men’s washrooms for promoting their wares. I was surprised first, amused later and was impressed finally to find posters with captions like “Aim and Shoot”, “Size doesn’t matter” and “Do not give into pressure” placed just above the wall mounted men’s urinals.  These apparently staid copy lines bring another dimension when placed at the right place. So much for “placement”. Surprisingly I saw this campaign only for some time and I don’t see it these days.
  • When you talk of Ideas and Innovation it is seldom that Fevicol and its ilk get left out.  This time it showed up even in the “Online” space.  In April/May when the spot fixing/ match fixing drama in IPL was dominating the headlines in India, this idea from Dr.Fixit – a Fix all adhesive product from Pidilite was kickass. In that period whenever I was googling for any news on match fixing, IPL,.. invariably I tripped on banners for Dr.Fixit routinely on the side. I noticed this casually once and then when I repeated the search, I found the banner appearing in other IPL related sites as well which left me quite impressed on the smart SEO/SEM work.  See for yourself the visuals.

 Dr Fixit,Online Innovation,052013Dr Fixit,Media Innovation,052013,2

  • In recent times, one can say that the film Chennai Express was a case of a clear box office hit made possible by some great marketing. A film with not so great/unique story line and many other fault lines which could have ensured it to be a box office dud (looking at past films of this ilk) turned out to be one of all time big grossers. And certainly the big bang/big buck marketing blitz and PR played a great role in this.  One piece in this marketing spend which caught my attention was the use of “Train” like cut outs (see pic) with branding of the film inside multiplexes couple of weeks before the film release. The windows in trains which you usually see were replaced with LED displays (like TV) and were continuously feeding promos of the movie including song clips, trailers, Making of the movie,.. As people were waiting outside the movie hall this was a good opportunity to grab eyeballs and generate a positive buzz about the movie and it certainly did. The film took to a great opening and as the cliché goes rest is history. History will record Chennai Express as one of the top movies of SRK.

Chennai Exp Media Inno,Mumbai,082013

  • Staying with filmy stuff, watching Mahabharat on TV every week was part of my growing up memories. Sunday morning was the time to roll on the highways and take some sunbath as you will find no traffic when Mahabharat was on air. Some people attempted to re-create Mahabharat on TV this time on 3D. So the 16th Sep edition of the Times of India carried a full-page ad for the serial Mahabharat. Along with the paper a 3D glass was also given away. Again a different dimensional thought to get some TRP going and for sure a great idea.

Now I’m not sure if the TRPs soared or for that matter if the said channel is continuing with Mahabharat as of now.  Similarly I am not privy to the sales revenues after the above so called great ideas were unleashed. Hence the often heard of “What an idea Sirji, but no impact on sales Sirji” remarks in the corridors of corporate houses and facebook walls will continue and keep us busy.  Nevertheless Great Ideas need recognition and celebration. If you have come across some interesting use of medium, please do share here.

Postscript: There is one more media innovation which I missed to cover here. That is of the use of “Modi Masks” during the last Gujarat State Elections. Among other things it certainly contributed in building the “Modi Persona”. It will now be interesting to see if the “ModI Kites” which have been unleashed recently, help in soaring of the BJP/NaMo fortunes in 2014.

modi mask